top of page

Helpful Tips & FAQ

Helpful Tips:-

Purchase Problem:

- Refresh: Press Ctrl, Shift, & R simultaneously.

- Try a different credit/debit card.

- Switch browser.

- Buy from Smartphone (hint: turn off wifi).

- Send a chat message for alternate payment method.

Time Crunch: I don't have time to do entire course in 1 seating?

All our courses come with open book post test. Test questions are grouped by chapter. As you finish a chapter, Mark the answers; Thus, You can fit CE in your time schedule.

How it works:

As soon as you place the order, We fulfill it via email. Our tests are open book online tests. You can print test questions and mark answers before starting the test. As soon as you finish the test, it is autograded and a certificate is generated. Do a free how it works demo course:- click here

Where is my course, ebook, test?

Everything is in order fulfillment email. Check spam folder.  Many customers have multiple email accounts. Can't find email:- click here

​Find my Test, Certificates & Course history:

Click here to start a test, replace a lost certificate, or review your course status (completed or pending).

How do I download PDF eBook or test-questions?

When you click on PDF link, PDF will get saved in download folder or open in browser. If PDF opens in browser, click on download button to save it on your device. You can download and save PDF multiple times on same or different devices.

PDF eBook problem:

Install Adobe Acrobat Reader & open PDF file in Acrobat Reader.

  • Use ⋮ or ⇩  to open PDF.

  • Press "Ctrl P" or select "Print" to print file.

  • Do "touch & hold on tablet" or "right-click on windows" or "ctrl-click on mac" to find open/print options.

Save & Resume Test:

  1. Goto test: Open course link from order fulfillment email & go to take online test.

  2. Start test: Goto test, enter any email address and any password of your choice; next, enter test access ecode from order fulfillment email.

  3. Resume test: Goto test, enter existing email address & password.

  4. Reset password: Goto test, enter existing email address & click forgot password. check inbox/spam folder for password reset link from ClassMarker.

​Email/Chat/SMS Messages:

Need assistance? Email us: or Let's Chat! 

Please include details like license credential, course name, test ecode #, error message, webpage address etc. so that we can help you. 

For questions related to license, approvals, test & certificate, Visit FAQ:-

*Which requirements are satisfied by courses?

Our website provides registry & state CE requirement information. Many course info pages provide an acceptance list for registry & state. These information is based on our evaluation of requirements and/or guidance we received from the approving organization. However, It is your responsibility to ensure that CE course topics satisfy any specific requirements that may exist for your registry and individual state/s in which you practice. If you do not have a valid registry license (i.e., CE probation, Non certified, Retired status etc.) or need further information, you should contact your registry and/or state for specific requirements if any.

bottom of page