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Helpful Tips & FAQ

Helpful Tips:

Having Trouble Purchasing or any Website Error?

  • Refresh the Page: Press Ctrl, Shift, & R at the same time.

  • Switch Browser: If you are using Chrome, try Edge or Firefox & vice-versa.

  • Try a Different Card: Use another credit or debit card.

  • Try from your Smartphone.

  • Chat with Us.

Short on Time?

You don’t have to do the whole course at once. Our courses have open book tests with questions grouped by chapters. Complete a chapter, mark the answers, and fit the course into your schedule.

How It Works:

  • Order: After you order, we’ll email you everything.

  • Tests: Our tests are open book and online. You can print the questions and mark answers before starting the test. When you finish, it’s automatically graded, and you get a certificate.

  • Demo: Try a free demo course to see how it works: Click here.

Where is My Course, eBook, or Test?

  • Check your order confirmation email (check spam too).

  • Some people have multiple email accounts.

  • Can't find email:- Click here.


Find My Test, Certificates, & Course History:

  • Click here to start a test, replace a lost certificate, or review your course status (completed or pending).


How to Download PDF eBook or Test Questions?

  • When you click on PDF link, PDF will get saved in download folder or open in browser. If PDF opens in browser, click on download button to save it on your device. You can download and save PDF multiple times on same or different devices.


PDF eBook Problems?

  • Install Adobe Acrobat Reader: Use it to open PDF files.

  • Hints:

    • Use the menu button (⋮ or ⇩) to open the PDF.

    • Press "Ctrl P" or select "Print".

    • On a tablet, touch and hold; on Windows, right-click; on Mac, ctrl-click to find open/print options.


Save & Resume Test:

  • Go to Test: Use the course link from your email.

  • Start Test: Enter any email and password, then the test access code from your email.

  • Resume Test: Use the same email and password.

  • Reset Password: Enter your email and click "forgot password" to get a reset link in your inbox or spam folder.


Need Help?

  • Email Us:

  • Chat with Us: Click the chat option below.

  • Include Details: Your email address, course name, test code, error message, and webpage address.

For questions related to license, approvals, test & certificate, Visit FAQ:-

*Which requirements are satisfied by courses?

Our website provides registry & state CE requirement information. Many course info pages provide an acceptance list for registry & state. These information is based on our evaluation of requirements and/or guidance we received from the approving organization. However, It is your responsibility to ensure that CE course topics satisfy any specific requirements that may exist for your registry and individual state/s in which you practice. If you do not have a valid registry license (i.e., CE probation, Non certified, Retired status etc.) or need further information, you should contact your registry and/or state for specific requirements if any.

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